Is it justifiable for the airlines to require passengers who are large or obese to pay for 2 seats when they cannot fit in one seat?
Southwest Airlines explains clearly why they charge those who are obese for an extra seat in their Customer of Size Q&A with their explanation below:
Now the obese person may be obese due to medical reasons, yet still requires the use of 2 seats. Is it the airlines responsibility or the passengers?
Should we expect a corporation to deny itself a profit due to a passenger having to take up 2 seats? Where does it fall of who should accommodate who?
Southwest Airlines explains clearly why they charge those who are obese for an extra seat in their Customer of Size Q&A with their explanation below:
We could no longer ignore complaints from Customers who traveled without full access to the seat purchased due to encroachment by a large seatmate whose body extended into the neighboring seat. These Customers had uncomfortable (and sometimes painful) travel experiences, and it is our responsibility to seek resolution to prevent this problem.
Now the obese person may be obese due to medical reasons, yet still requires the use of 2 seats. Is it the airlines responsibility or the passengers?
Should we expect a corporation to deny itself a profit due to a passenger having to take up 2 seats? Where does it fall of who should accommodate who?