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Facebook in new row over sharing users’ data with moderators

Jazzy

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New information about Facebook’s outsourced moderation process shows that the social network shares more personal information with moderators than it has so far acknowledged.



The social network was criticized last week after gossip site Gawker exposed it as employing third-party content moderators in the developing world for one dollar an hour.



Facebook responded saying: “No user information beyond the content in question and the source of the report is shared.”



However, new evidence seen by The Telegraph, shows that these moderators, who have to deal with the distressing images and messages which are reported every day, and are clearly able to see the names of the person who uploaded the ‘offensive’ content, the subject of the image or person tagged in a photo - in addition to the person who has reported the content.



Moreover, there are currently no security measures in place stopping these moderators taking screen shots of people's personal photos, videos and posts.



A former Facebook moderator, 21 year-old Amine Derkaoui from Morocco, has shown The Telegraph several screenshots of what these outsourced workers see when deciding if a piece of content is suitable to be on the site.



Derkaoui, who was employed by oDesk – the company Facebook used to employ outsourced content moderators, claimed here was no decent security at all through the content system and looking at each report – was like “looking at a friend’s Facebook page”– that’s how much information was on there.



Full article: http://www.telegraph.co.uk/technolo...-over-sharing-users-data-with-moderators.html



Questions: What are your thoughts regarding these third party moderators?



Did you even know that Facebook was even using moderators?
 
Now that sounds like a fun job
devil.gif


No, I didn't know, never really thought about it.
 
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