An oldie, but still good for a laugh!
This call may be monitored for quality control purposes. Or in case you say something funny, we can email it to our associates for a laugh.
Operator: Ridge Hall, computer assistance; may I help you?
Caller: Yes, well, I'm having trouble with WordPerfect.
Operator: What sort of trouble?
Caller: Well, I was just typing along, and all of a sudden the words went away.
Operator: Went away?
Caller: They disappeared.
Operator: Hmm. So what does your screen look like now?
Caller: Nothing.
Operator: Nothing?
Caller: It's blank; it won't accept anything when I type.
Operator: Are you still in WordPerfect, or did you get out?
Caller: How do I tell?
Operator: Can you see the 'C: prompt' on the screen?
Caller: What's a sea-prompt?
Operator: Never mind, can you move your cursor around the screen?
Caller: There isn't any cursor; I told you, it won't accept anything I type.
Operator: Does your monitor have a power indicator?
Caller: What's a monitor?
Operator: It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?
Caller: I don't know.
Operator: Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?
Caller: Yes, I think so.
Operator: Great. Follow the cord to the plug, and tell me if it's plugged into the wall.
Caller: Yes, it is.
Operator: When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?
Caller: No.
Operator: Well, there are. I need you to look back there again and find the other cable.
Caller: Okay, here it is.
Operator: Follow it for me, and tell me if it's plugged securely into the back of your computer.
Caller: I can't reach.
Operator: OK. Well, can you see if it is?
Caller: No.
Operator: Even if you maybe put your knee on something and lean way over?
Caller: Well, it's not because I don't have the right angle -- it's because it's dark.
Operator: Dark?
Caller: Yes - the office light is off, and the only light I have is coming from the window.
Operator: Well, turn on the office light then.
Caller: I can't.
Operator: No? Why not?
Caller: Because there's a power failure.
Operator: A power ... a power failure? Aha. Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff that your computer came in?
Caller: Well, yes, I keep them in the closet.
Operator: Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from.
Caller: Really? Is it that bad?
Operator: Yes, I'm afraid it is.
Caller: Well, all right then, I suppose. What do I tell them?
Operator: Tell them you're too stupid to own a computer!
This call may be monitored for quality control purposes. Or in case you say something funny, we can email it to our associates for a laugh.
Operator: Ridge Hall, computer assistance; may I help you?
Caller: Yes, well, I'm having trouble with WordPerfect.
Operator: What sort of trouble?
Caller: Well, I was just typing along, and all of a sudden the words went away.
Operator: Went away?
Caller: They disappeared.
Operator: Hmm. So what does your screen look like now?
Caller: Nothing.
Operator: Nothing?
Caller: It's blank; it won't accept anything when I type.
Operator: Are you still in WordPerfect, or did you get out?
Caller: How do I tell?
Operator: Can you see the 'C: prompt' on the screen?
Caller: What's a sea-prompt?
Operator: Never mind, can you move your cursor around the screen?
Caller: There isn't any cursor; I told you, it won't accept anything I type.
Operator: Does your monitor have a power indicator?
Caller: What's a monitor?
Operator: It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?
Caller: I don't know.
Operator: Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?
Caller: Yes, I think so.
Operator: Great. Follow the cord to the plug, and tell me if it's plugged into the wall.
Caller: Yes, it is.
Operator: When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?
Caller: No.
Operator: Well, there are. I need you to look back there again and find the other cable.
Caller: Okay, here it is.
Operator: Follow it for me, and tell me if it's plugged securely into the back of your computer.
Caller: I can't reach.
Operator: OK. Well, can you see if it is?
Caller: No.
Operator: Even if you maybe put your knee on something and lean way over?
Caller: Well, it's not because I don't have the right angle -- it's because it's dark.
Operator: Dark?
Caller: Yes - the office light is off, and the only light I have is coming from the window.
Operator: Well, turn on the office light then.
Caller: I can't.
Operator: No? Why not?
Caller: Because there's a power failure.
Operator: A power ... a power failure? Aha. Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff that your computer came in?
Caller: Well, yes, I keep them in the closet.
Operator: Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from.
Caller: Really? Is it that bad?
Operator: Yes, I'm afraid it is.
Caller: Well, all right then, I suppose. What do I tell them?
Operator: Tell them you're too stupid to own a computer!
