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Ticketmaster dumps 'hated' Captcha verification system

Jazzy

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The world's largest online ticket retailer is to stop requiring users to enter hard-to-read words in order to prove they are human.



Captcha - which asks users to type in words to prove they are not robots trying to cheat the system - is used on many sites.



But Ticketmaster has moved to ditch it in favour of a simpler system.



It means users will write phrases, such as freezing temperatures, rather than, for example, tormentis harlory.



Captcha stands for Completely Automated Public Turing test to tell Computers and Humans Apart, and was first developed at Carnegie Mellon university in 2000.



For sites such as Ticketmaster, Captcha is used to make sure robots are not used to buy up tickets automatically.



'Most hated'

As these robots have become more sophisticated, Captcha has had to become more advanced in order to stay effective. But in the process, it has become more difficult for humans to understand.



It is generally speaking the one of the most hated pieces of user interaction on the web, said Aaron Young, from user experience consultancy Bunnyfoot.



It is generally speaking the one of the most hated pieces of user interaction on the web”



The major problem with them is that it's not unusual for several attempts to be needed.



So when people see them again on different websites they have negative expectations.



Full article



I don't know about you but I hate Captcha. Often it takes me several tries and it's so annoying.

How many times will you try a Captcha before you just give up?
 
They're annoying, but not usually very hard. And if they are... there's always the option to get another one.
 

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