Have you ever thought about having anonymous staff? As in, they look like a regular member but they secretly have staff powers and report their findings back to the administration.
Kind of like a 'secret shopper' but on a forum.
Sometimes people act differently when a staff member is replying to a thread.
Do you think having an anonymous staff member would help out or it doesn't matter?
Kind of like a 'secret shopper' but on a forum.
Sometimes people act differently when a staff member is replying to a thread.
Do you think having an anonymous staff member would help out or it doesn't matter?