Today, a patient started venting to me about the inability to see their doctor because of how booked they are. They weren't mad at me, but it's just tiresome that people think it's okay to unload on those who don't have the ability to change jack shit. I got it with retail customers and I still get it in different forms in healthcare.
Venting makes people feel better but they should save the drama for their mama (or friend or therapist)
