SAMCRO's pissed!

[Raven]

My xbox live is due to expire any day now and I bought a new xbox last month with the xbox remote in with the bundle pack.



It says on the front 3 months xbox live and 1 month sky player.

Ive had the whole box apart looking for the cards but theres none in there!?!?



It says Subsciption cards here with an arrow pointing up. But theres nothing there.



I've ripped all the packaging looking for it, so doubt i'll be able to take it back now... Really annoyed!!!

 

[Jazzy]

That stinks! I don't care how ripped the box is I would bring it back to where I bought it. Or at least call and find out what the heck is going on. Is this an Xbox 360?

 

[Raven]

Yea it is. I've posted a message on the official xbox forums aswell.

 

[Raven]

^ really didnt know that. I'l try that. Not going back into the city till Tuesday

 

[Jazzy]

When I call a company I always hit 0 and nine times out of ten it goes to a live person that can direct your call. The default to get a live person, in my experience is the number 0.

 

[The Dragon Master]

You could back to the place you got it from and tell them. They may give you a refund/replace the product. So you could buy a new one or get a new one for free. Or you could call the helpline.

 

[Raven]

Yea I will go back on tuesday.

 

[Kasynlie]

Call us



For Xbox Hardware Support:



Please have your console serial number ready for our agent and make sure you're in front of your console for troubleshooting.



For Xbox LIVE Support:



Please have your Gamertag ready for our agent and make sure you're in front of your console for troubleshooting.



For Billing Support:



Please have your Gamertag ready for our agent. Please note that for your security we will also need to confirm details of your LIVE membership INCLUDING the answer to your secret question. We will never ask for your password!



To specify a question and secret answer on your Windows Live ID:



1. Sign in to your Windows Live ID account summary page with your Windows Live ID.

2. Next to Question, click Add or Change.

3. Enter your current password.

4. In the Question list, select a question.

5. In the Secret answer box, type the secret answer to the question.

6. In the Your information section, fill in your location details.

7. Click Save.



More information on gamer profiles and gamertags.



If you have the above information ready, please call:



020 7365 9792

or 0800 587 1102



Hearing Impaired (TTY device):

0800 587 1103



Hours of operation:

Monday-Friday: 09:00-22:00

Saturday: 09:00-20:00

Sunday: 09:00-17:00

 

[Raven]

Cheers