Help!

[Jazzy]

My computer is running Windows XP. This morning when I logged on I got this message: The main .idx for AOL database file is damaged. Please insert AOL disc for recovery. I was running AOL 9.1.



I received an new upgrade disc for AOL 9.5. I installed this and everything seemed okay at first. NOW everytime I try to post I get this message: A runtime error has occured. Do you wish to debug? Each message has a different error line number in it.

Can anyone help me find out why this is happening? Needless to say, it's driving me nuts!



Thank you in advance!

 

[The Dragon Master]

I don't use AOL so I wouldn't know anything about it

I look on the internet for you and found this

There are two settings in AOL.



From the Toolbar:



Settings > Internet (Web) Options > Internet Explorer Settings > Advanced > Scroll down to Browsing > Check Disable script debugging (Internet Explorer) and Disable script debugging (Other).

From http://bytes.com/topic/desktop-software/answers/541312-aol-runtime-error



I don't know if it'll be any help or not.

 

[Jazzy]

Thank you Dragon but it didn't work. I'm now downloading some debugging software. Ugh.....I love computers when they work right but when they don't

 

[The Dragon Master]

I know XD Can't live with 'em but can't live without them XD Sorry that it didn't work, and I hope that this debugging stuff does. If not you can take the anger out on a poor help desk clerk

 

[Jazzy]

Thank you again Dragon. I hope the download works because I don't feel like being on hold for an hour and then talking to someone who doesn't speak English.

 

[Jazzy]

Nothing is working to get rid of that message

 

[The Dragon Master]

Throw it out the window XD (joking)



You're best bet, even though it's the worst, is asking someone at the customer service about it.

 

[Corleone]

Try uninstalling AOL, then reinstall the latest version you're wanting to install.

 

[Jazzy]

Try uninstalling AOL, then reinstall the latest version you're wanting to install.

Thank you and I just did that so now I'll just wait and see what happens now.

 

[Flurry]

How did that go?

 

[Jazzy]

All is good now and thanks for asking Sci!

 

[Flurry]

Great to hear! And most welcome!